Frequently Asked Questions

Do I have to enroll?

Yes, if invited please sign up as a supporter, as this is the only way we can track purchases to help support the school you care about as well as reward you for shopping.

Do I pay more when I shop this way?

No, when you connect to merchants through the school's mall site it is the same site as if you connected through any search engine. The difference is who is getting paid and how much.

How are the earnings split?

It is always a 70% / 30% split of total commission paid between the school and the supporter.

How do I know the school is getting paid for my loyalty shopping?

All purchases are tracked electronically by our partners and are registered into our system.

How do I know if I am getting credit as a Supporter?

Purchases are posted as a Pending transaction in the system in 5 to 15 days and can be viewed by you.

What if I have problems with a purchase?

Contact the customer service department of the merchant you did business with. Every merchant is responsible for satisfying their customers. You should always read the companies terms and conditions before doing business with them. If you cannot resolve the problem please let us know of the situation by emailing us. We do not tolerate merchants who cannot satisfy their customers.

What are the most effective ways to support this program?

Shopping with online merchants that pay higher commissions benefit the families and schools more than merchants that pay a lower commission. There are also services that cost $0.00. i.e.: credit card approvals, loan applications, insurance quotes etc. Check the commission amount under each store, sometimes commissions are paid simply for visiting the store.

Why am I seeing a negative commission in my account?

A negative commission is created in your account when you return a product that was purchased through the site. The negative commission offsets the commission you earned on your original purchase.

Please contact us if you have more questions or concerns.